Hi,
Is there any JQL solution to search for status mapped to customer view?
Status for support = Backlog.
Status for Customer = Waiting for Support
I need to search for "Waiting for Support"...
There is any special function for this?
Or I need to go through the mapping?
H
Hi @Humberto Gomes,
This isn't possible from Jira out of the box, and I don't know of any app doing that. You can create your own JQL functions with ScriptRunner though.
As far as I know, the only solution is to check your workflow statuses' mapping.
Best,
- Manon
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