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JQL search for workflow status visible to customer



Is there any JQL solution to search for status mapped to customer view?

Status for support = Backlog.

Status for Customer = Waiting for Support


I need to search for  "Waiting for Support"...


There is any special function for this?

Or I need to go through the mapping?



ScreenHunter 893.png

1 answer

0 votes

Hi @Humberto Gomes,

This isn't possible from Jira out of the box, and I don't know of any app doing that. You can create your own JQL functions with ScriptRunner though.

As far as I know, the only solution is to check your workflow statuses' mapping.


- Manon

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