I have the following description on a story:
Case # 00579722
Subject: New Community site - Customer Reference Field is not Editable
Organization: Hosted Data
I'm trying to run a JQL as:
(description ~ "\"Customer Reference #\"") or (description ~ "Customer Reference #")
However, since the description contains "Customer Reference", the JQL shows the story as a result and should not be within the JQL results. I want the JQL to ignore this story based on the description above.
This should have been a pretty simple JQL, but I've tried everything I can think of to clarify the JQL even utilizing the advanced search capabilities for the "Description" field
Does anyone have any ideas? Why won't the JQL validate the text correctly?
Any help is appreciated!