JIRA Service Desk Strip quote incoming email

Rade Martinović February 13, 2015

Has anybody managed to configure Service Desk somehow that quoted part of the message is stripped from the incoming email from a customer? I would like signatures which usually start with "enter dash enter" or "enter dash dash enter" to be stripped as well.

 

Is this possible with Jelly somehow?

 

Thanks!

1 answer

1 vote
Ali April 8, 2015

I need to find out same thing

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