Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,463,237
Community Members
 
Community Events
176
Community Groups

JIRA AUTOMATION AS A USER

Olive Sun
Olive Sun Jun 21, 2021

Hi There, 

 

I could add Automation for JIRA as a user in Permission Scheme, while I couldn't search it in Project Setting > People. Any reason why this happened?

Automation in Permission.pngProject - People.png

 

Thanks,

Olive

Answer
Watch
Like Be the first to like this
99 views

2 answers

1 accepted

1 vote
Answer accepted
nmenere
nmenere Atlassian Team Jun 22, 2021

Hi @Olive Sun 

The Automation user is a system user - doesn't add to your user count but has a lot of restrictions throughout the product. Can be used in some place but not others.

 

Cheers,
Nick Menere
Automation Group Product Manager

View More Comments
Like
Reply
0 votes
Ismael Jimoh
Ismael Jimoh Community Leader Jun 21, 2021

Hi @Olive Sun 

Can you check and confirm that the user Automation for Jira has a license as this can be the cause for the problem you are experiencing.

Though you are adding the user as per your description via permission scheme, adding users via the people to a role I suspect requires the user to be licensed. (I can’t say since I have the free tier of Jira Cloud and hence cannot readily verify this)

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS

Atlassian Community Events

See all events