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Hi,
Apologies if my issue has been solved in the past but I couldn't find anything new about it.
I am facing an issue with our Service Desk tickets and I cannot attach any images.
When attaching an image it shows "Failed to load" and when I try to save my answer it shows this message:
After I delete the attached images it saves my comment.
Could you help me with that?
Kind regards,
Sofia
Hi Sofia,
is the file too large to be attached? What image format did you try to attach?
Hi Lisa,
I tried to attach 3 PNG files, 31 KB, 36KB, and 45 KB respectively.
In the past, I've attached longer PNG files without facing any issues, but not in the same ticket.
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Okay, I see. In this case I cannot reproduce the bug and would suggest to submit a ticket to the Atlassian support.
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