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Issue with Changing Project email Address under Notification settings

Steffen Zöller
Steffen Zöller September 8, 2020

Hi, I have verified my domain and it works. When i want to set up an own email address under notification Tab, I get the error: "DKIM validation failed for this domain". But the Domain has been verified by TXT DNS entry. I have read in your Support history that this is due to a bug in the Service Desk and i need to open a Ticket so you give me a workaround. Can you help me urgently?

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Fahad Siddiqui
Fahad Siddiqui
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September 8, 2020

@Steffen Zöller 

please check the below link i believe this will help you in fixing your problem.

Initial Set Up instructions:               https://confluence.atlassian.com/adminjiracloud/configuring-jira-cloud-to-send-emails-on-behalf-of-your-domain-979428371.html

Check successful configuration:      https://domain-check.atlassian.com/

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