I'm configuring a new issue security level and currently testing.
I need to allow the customer the option to Shared with other customers. At the moment when I share the request/issue with another customer they are not able to view the request in the portal.
Would anyone know what permission I need to set on the issue security scheme to allow this ?
Any help much appreciated
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events