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Issue Collector

Hello frns,

 

I am trying to find issue collector in my Jira service Management but unable to do so. Can you please help.

 

I need to put it on my webapp to allow my customers to report production issues. I don't want to use widget as I want the vertical icon in middle of right edge of screen (exactly as Issue collector appears).

1 answer

1 vote

Hello @Rakesh,

Thank you for reaching out to Atlassian Community!

In case you are using a team-managed project (former next-gen), the Issue collector feature is still not available in this type of project.

There is a feature request suggesting this improvement:

Please, click on vote and watch to receive updates about the feature.

For now, it’s necessary to use company-managed (classic) projects to use Issue Collector.

 If you have any other questions regarding this matter, please let us know.

Kind regards,
Angélica

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