Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,466,048
Community Members
 
Community Events
176
Community Groups

Is there any official document from Atlassian as a sign-off from customer we can use?

Hi Everyone,

 Is there any official document from Atlassian as a sign-off from the customer we can use

let's say I have a customer who gave me a requirement and I give a solution to it.

Now I want to record this and take the signature from the customer and start my work. 

Thanks.

2 answers

1 accepted

2 votes
Answer accepted

@Saqib Dar -

I agreed with what @Fabio Racobaldo _Herzum_ stated.  If you track the customer ask via JSM or Jira, then you can use the issue that he/she created as a tracking process.  However, if you are asking for a general template where one obtain a sign-off (and it is not related to using JSM or Jira), then the answer is NO.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

thanks for your response it's No for me

Hi @Saqib Dar ,

this is a good starter document https://confluence.atlassian.com/adminjiraserver/configuring-jira-service-management-approvals-938847527.html

If you want to make that approval performed by customer through the portal you need just to make Accept/Decline transition appearing in the portal side (https://support.atlassian.com/jira-service-management-cloud/docs/show-a-workflow-transition-in-the-portal/)

Hope this helps,

Fabio

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events