Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is there an application to help consolidate the service desks on our portal page?

We would like to streamline the number of service desks to make it easier for our end user yet keep the queues we have set up on the backend. Is there an application to help?

 

Thank you,

Tina

1 answer

@Tina Mader -

Hi Tina:

The only way that I know of if for your team to consolidate your JSD Projects from many into a few common ones.  This means that you will need to migrate/configure your common projects.

So, your common project(s) will be the main intake of customers requests.

Best, Joseph Chung Yin

Thank you. Right now we have 9-10 service desks (widgets) on our portal page. We want to consolidate a few that are similar. We think we need an app to reorganize the main portal page.

That's what I am looking for.

Daniel Ebers Community Leader Jan 12, 2021

It depends what you specifically want to do by a reorganization.
There are Apps out there which change layout and behaviour of portal pages.
You could check from Marketplace if it meets your need and contact the vendor to know more about their Apps.
This is just one App, there are probably more out there.

At the end it will depend on which kind of help the App specifically should provide in consolidation. Some parts will, likely, stay a hands-on-work (by means of manual todos).

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

182 views 1 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you