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Is there a way to update the fields for the new ticket view?

We've noticed with the new ticket view, not all our custom fields are present. Is there a way to edit what we can see in the new view?

1 answer

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Liam Green Community Leader Sep 11, 2020

Hi @Kelly McNamara 

If you go into a ticket using the new view there is a 'configure' button on the bottom right (you may need to scroll down) - you can edit from her.

You can also go to Project settings > Request types > Edit fields.

Hope this helps :)

Regards, Liam

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