I am curious if there is a way that I can add label(s) to a project at the project level?
My company has a need to group projects or service desks into common tags/labels and I can't seem to find a way to do this natively.
Are there plugins that allow this kind of functionality?
Can I tie any permissions to these labels and then the users somehow?
Is this something that Agents would have control of or just Admins?
In Jira/JSM out of the box, there is a concept called "Categories" at the project level. You will need to work with your Jira/JSM Admin team to create the needed categories. Once created, your JSD project admin can then go to "Project settings" and click on the "Details" option and assigned the project with the project category.
You cannot associate permissions against the Category. This is just a way to group your projects. An agent will not be able to conduct this activities. It will requires someone with JSD project admin right to set the category association + the project category dropdown list is maintained by the Jira/JSM system admins.
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
@Joseph Chung Yin - Are you able to apply multiple categories to a single project?
And would you know of any Plug-ins or Add-ons which allow this kind of functionality?
Thanks @Nic Brough _Adaptavist_ for mention us!
@AJ PalmerI'm Leo the product manager from DEISER (Vendor of Profields)
As Nic has mention, with Profields you can add properties/fields to your projects. You can find some examples in this article: https://blog.deiser.com/en/the-formula-to-support-hundreds-of-atlassian-customers-with-a-small-team
Don't hesitate to contact me if you have any questions or problems, I will be happy to help!
Head of Product
Hello there Cloud Community members! Today, we’re thrilled to announce Jira Service Management, the next generation of Jira Service Desk. Jira Service Management touts advancements in IT service ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events