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Is there a way to control who can integrate JIRA with external apps?

Any user having a valid MS Office 365 Account of our company and user license in JIRA can integrate Excel with JIRA SM. How can we control this access?
Please suggest.
Thanks in advance

1 answer

0 votes
Pramodh M Community Leader Nov 18, 2021

Hi @Ashraf B

From Jira, the User needs to Jira Admin or Site Admin. 

From MS Office, the User needs to have a license.


Thanks @Pramodh M
Your response suggests ways to integrate and connect.
I wanted to know how to control this. I mean is there a way to prevent / deny any licensed JIRA user from integrating it with Excel or any other app?

It's what Pramodh said, only Admins can configure integrations.  Or at least the apps and settings that allow for them.

Yeah @Nic Brough _Adaptavist_ 
That's the security concern. For e.g. some users (and they are not Admins) have official Office365 id and JIRA licenses. Using this they can access / fetch / download / use / share any JIRA data into Excel even though they are not authorized to do so...
How can we plug this?

Ok, there's a slight problem here.

Your people ARE authorised to use that data - you've explicitly said they have Jira licences, so they can see it.

The problem of data going to the wrong place is not something you can solve - you've given people access to that data, you need to get them not to share it.  Blocking a download to excel is not going to stop them sharing it - they can read it, so they can download it.  In fact, to read it, they ARE downloading it.

I thought if I could achieve it something like this:

1. I've implemented Issue Security, so they can view and work on only the Issues / Tickets assigned to them.

2. If there's a way to plug / control the integration, they will not be able to integrate Excel with JIRA and hence they cannot fetch / download the data; and

3. If I disable "Filter --> Advanced Issue Search", they cannot fetch / download data from JIRA either.

So, while "1" is in place, but I'm not getting any method to implement "2" and "3"


I think you might be missing the point here.

Let me put it a different way.

What problem are you trying to solve by making it harder for people to read data that they can see?

It's not about stopping people from reading what they see. It's about preventing them from accessing someone else's data and downloading it without authorization...

Let me explain this:

User-1 - has access to Issues / Tickets assigned to him - should be able to view those tickets and work on it within JIRA - that's his data - no constraints; 

User-2 - has access to Issues / Tickets assigned to him - should be able to view those tickets and work on it within JIRA - that's his data - no constraints; 

But, using the Filter --> Advanced Issue Search and Excel integration, users can see and download their data AS WELL AS other users' data

Secondly, if the users have been given a system to work on, they need not access / download the data through any other integration. 

Hope I could explain the purpose...

Ok, you're still missing the point.  I'll simplify it more:

What problem would you solve by stopping people downloading the data?

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