I am looking to have the attachments that are uploaded to the tickets linked to my Service Desk requests through webhooks or any other way ... any ideas?
Here's what my JIRA Cloud instance does at the moment:
1. Service Desk ticket is created
2. An Automation rule creates a linked ticket in another project
3. When the linked ticket is closed, Service Desk is closed through an Automation rule
For step 2, one of our guys attach a file, which I would like to receive on the Service Desk request.
Thanks in advance for your assistance!
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