Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,463,534
Community Members
 
Community Events
176
Community Groups

Is there a way that the 'time to resolution' fields can be hidden?

Jack Charnley
Jack Charnley Jan 24, 2023

I am looking to see if it is possible for the 'time to resolution' field can be hidden within a project. By looking in the project settings, I think it's something that can only be modified by JSM and not me as admin.

Answer
Watch
Like Be the first to like this
82 views

1 answer

1 accepted

0 votes
Answer accepted
Mikael Sandberg
Mikael Sandberg Community Leader Jan 24, 2023

Hi @Jack Charnley,

Welcome to Atlassian Community!

You can hide all the SLA fields if you go to Project settings > Request types and click on one. From here if you go to the issue view you will see SLAs under the context view. Drag it to the right and it will be hidden for that request type. If you want to remove just Time to resolution in a specific project but keep the other SLAs, then you have to remove that SLA under Project settings > SLAs. 

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS

Atlassian Community Events

See all events