I would like to be able to run a report which would show how many tickets are being raised by users with new accounts - i.e. people who have joined the organisation recently.
I believe this would make it easier to spot issues which are training needs, rather than actual bugs that need to be worked on.
Is there any JQL that can report on how long a Service Management account has been active which would allow me to set up this report?
Hi everyone - in case you haven’t heard, we’re hosting the show of the century on November 10th: High Velocity: ITSM World Tour. This virtual, concert-themed experience...
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