Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Is there a query to measure how many tickets were resolved at first response

Stephen Lawrence
Stephen Lawrence June 23, 2021

I would like to see how many tickets were resolved straight away, so that the first response & resolution times are the same

 

Any help is greatly appreciated.

Answer
Watch
Like Charlie Misonne likes this
215 views

0 answers

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events