We have a use case where we need to read multiple (over 500) records from Insight into a JSM dropdown. The custom field created for this shows just the top 50 records (sorted in ascending/ alphabetical order).
If there is a limitation as such on the count of records who h can be read and displayed, need to check and confirm.
Also, kindly provide suggestions to overcome this.
The scenario where some records are showing up on the Issue Create screen and are not found even with the search functionality is a bug and is being tracked via JSDCLOUD-9911.
The records are available on the user portal and can be leveraged.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event