Is there a limit on number of objects that can be search in a custom field

[Gayan Gunapala]

Hi,

Trying to integrate new insight under service desk. I want to list all the assets under one field as was used to do with the previous app.

However, it is not showing all, but a few.

Was following this step here. 

https://support.atlassian.com/jira-service-management-cloud/docs/set-up-the-insight-object-field/

[Joseph Chung Yin]

@Gayan Gunapala -

From Insight Configuration, I believe the default number of objects fetched in custom fields are set to 25.  You can change it the default settings under Jira Administration > Manage Apps, and from the left pane look for INSIGHT > Insight Configuration.  I am not aware of limitation.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

[Gayan Gunapala]

@Joseph Chung Yin Thanks for the answer. However, I am not talking about the app, but the insight within the service desk/service mgmt.

BR,

Gayan

[indrek_orrin]

Hi,

Sorry to hijack this thread but I'm trying to raise or remove this limit as well and I don't see Insight in the Manage Apps view.

Best regards,
Indrek

[TD]

If you are on the Jira Service Management Data Center Application I found it under Jira Administration -> Manage Apps -> Assets Configuration -> Edit Settings and changed the "Default number of objects fetched in custom fields" from 25 to 80. 

That seems to have worked for me.