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Is there a limit on number of objects that can be search in a custom field



Trying to integrate new insight under service desk. I want to list all the assets under one field as was used to do with the previous app.

However, it is not showing all, but a few.

Was following this step here.

1 answer

0 votes

@Gayan Gunapala -

From Insight Configuration, I believe the default number of objects fetched in custom fields are set to 25.  You can change it the default settings under Jira Administration > Manage Apps, and from the left pane look for INSIGHT > Insight Configuration.  I am not aware of limitation.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

@Joseph Chung Yin Thanks for the answer. However, I am not talking about the app, but the insight within the service desk/service mgmt.




Sorry to hijack this thread but I'm trying to raise or remove this limit as well and I don't see Insight in the Manage Apps view.

Best regards,

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