Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Is my automation rule correct so that I can copy one fields values to another?

I want to schedule this rule to run once, then I will turn it off. 

I want to copy every ticket that is captured by the JQL I provided on the When Scheduled tab, which is: 

issuetype = Problem AND description is not EMPTY 

On each of my Problem issues is a desctiption field with info in it, I want to copy the values in that field and put it into my new custom field , let's say named "X" 

I feel like I am close with the rule below... any suggestions / thoughts? 




1 answer

1 accepted

1 vote
Answer accepted

Hi Sierra,

looks good so far, but the spike story field will be cleared currently. 
I would recommend to limit your JQL to one issue (maybe a new one for testing) and check the execution results, before running the rule against all issues.

Hi Kai, right I don't want that field to be cleared out necessarily, it is a new field that I just created so not that concerned with it having any values.

I agree with testing it on one issue, I'm going to do that. 

I wonder if it says that field will be cleared because it is in fact going to put the description field value in it .. like I want. 

I changed my JQL to issuetype = Problem AND description is not EMPTY AND issuekey = SL-14628 and ran it. 

I want the field "Each spike story needs to be clearly defined and can only be one topic (even if there are multiple instances of it)." to have the Description's value copied over into it but my rule isn't doing that for me. 


The audit log says NO ACTIONS PERFORMED

Smart.pngI accomplished this by adding in a smart value. Thanks for the conversation! 

Like # people like this

Suggest an answer

Log in or Sign up to answer
Site Admin

Atlassian Community Events