The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hi everyone I wonder if I can turn on notification as a default in a service desk? So that my customer can get an update through an email without having to turn on notifications in every issue.
thanks in advance!
Hi @Thibdee Ngamsorn and welcome to the community!
You can set the customer notification settings here:
YOURINSTANCE.atlassian.net/jira/servicedesk/projects/PROJECTKEY/settings/customer-notifications
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.