Is it possible to make a Problem issue type out of exciting Incident issue types in JSM?
In another word, promoting multiple Incidents to a Problem?
The only option I can see is making major incidents out of multiple incidents.
Or by linking incidents issues to a problem, which both are not relevant or intuitive!
You can convert the existing Incident Issuetype issue into a Problem issuetype issue.
If you want to convert multiple issues then you will need to bulk edit the result from a JQL.
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