We have customers that have support request coming from several locations via email but only their corporate offices want to be able to use the portal(issue visibility). It doesn't seem that I can restrict who the invite goes to but Im not certain how to rectify this issue, especially since we need to keep track of the email users under each organization.
Welcome to the Community!
Currently, it is not possible to limit access to the portal. If a user is a customer of a service desk then they will have access to the portal.
Sorry there is not more positive news on this.
Hello Community! We’re excited to announce that Mindville Insight’s asset and configuration management capabilities will now be integrated into Jira Service Management Premium and Enterprise plan...
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