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Is it possible to integrate nautilus-call center with Jira Service desk via REST API?

1)nautilus-call center integration:
We need to integrate Call center application(\) with Jira Service desk. I haven't found any add-on which satisfies this integration currently. Is there any way in achieving this integration with REST API calls by assistance with Jira team? or else how much will be pricing for achieving this integration with Jira?

2)Outsystems Integrations:

Need to integrate Outsystems(\) with Jira for ticketing flows. Can this be achieved with Opsgenie?

Any suggestions would be much appreciated. Thanks!

1 answer

0 votes

Hello @Karthik SM

Welcome to the Atlassian Community!

Indeed, it seems that we don't have any third-party apps that integrate both Jira Service desk and Nautilus. 

To develop your own integration, you can refer to the documentation below:

Jira Cloud REST API 

Getting started - Atlassian Cloud Developer 

For more details and clarification on how to develop your own integration, the best place to ask for help is in the Atlassian Developer Community: 

The mentioned portal was specifically created for development questions, where you will find articles and suggestions from other third-party partners and Atlassian developers. Feel free to open a new topic about your question there.

About the connection with Outsystems, there is a connector developed to integrate with Jira:

Outsystems - Jira Connector 

Let us know if you have any questions.

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