Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is it possible to integrate nautilus-call center with Jira Service desk via REST API?

1)nautilus-call center integration:
We need to integrate Call center application(https://nautilus-network.com/features/#callcentre\) with Jira Service desk. I haven't found any add-on which satisfies this integration currently. Is there any way in achieving this integration with REST API calls by assistance with Jira team? or else how much will be pricing for achieving this integration with Jira?

2)Outsystems Integrations:

Need to integrate Outsystems(https://success.outsystems.com/Documentation/11/Reference/OutSystems_APIs\) with Jira for ticketing flows. Can this be achieved with Opsgenie?

Any suggestions would be much appreciated. Thanks!

1 answer

0 votes

Hello @Karthik SM

Welcome to the Atlassian Community!

Indeed, it seems that we don't have any third-party apps that integrate both Jira Service desk and Nautilus. 

To develop your own integration, you can refer to the documentation below:

Jira Cloud REST API 

Getting started - Atlassian Cloud Developer 

For more details and clarification on how to develop your own integration, the best place to ask for help is in the Atlassian Developer Community:

https://community.developer.atlassian.com/ 

The mentioned portal was specifically created for development questions, where you will find articles and suggestions from other third-party partners and Atlassian developers. Feel free to open a new topic about your question there.

About the connection with Outsystems, there is a connector developed to integrate with Jira:

Outsystems - Jira Connector 

Let us know if you have any questions.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

182 views 1 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you