Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,456,044
Community Members
 
Community Events
176
Community Groups

Is it possible to create customer accounts?

Hello,

I think this should be a pretty clear Yes/No answer, and to my knowledge it's heavily leaning on the No side. I understand that you can send customers invites to create accounts, and it can be done in bulk with .csv files. However, is it possible to create the accounts in their entirety before being provided to the users?

Thank you!

1 answer

1 accepted

2 votes
Answer accepted

Hi @Erik George,

This is possible, here is the documentation for manually creating a new user account in Jira.

Cheers,
Nick

Unfortunately, that seems to be for "Data Center and Server", while I'm using the Cloud version. Following those steps only brings me to where I can invite users, unless there's some hidden button somewhere for creating them.

Here is the correct documentation.

https://support.atlassian.com/jira-cloud-administration/docs/create-edit-and-delete-users/

And you are correct there is not another way, only the invite method.

Like Erik George likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS

Atlassian Community Events