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Is it possible to associate (connect) support emails?

D3 Support February 19, 2024


Hello! 

We have our main Jira ServiceDesk email (the one with the tick on the screenshot), but with support Jira configuration - another email with the Atlassian domain name was automatically created. Is it possible to use our main email instead of @D3-support.atlassian.net? Or somehow associate (connect) these emails?


Screenshot 2024-01-31 at 17.03.03.png

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