I saw in one of my Microsoft Teams channels that somebody has posted a new support request for my company’s helpdesk team. I generally get notified, as being part of the helpdesk, when a new request comes in, yet I haven’t received any within the past few weeks. I’ve checked the system status page, and everything is operational. Just wondering if I could be lead in the right direction. Thanks.
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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