Invalid JQL - Field 'Due date' does not exist or you do not have permission to view it.

[Theis Joergensen]

Hi Community, 

I am trying to setup a scheduled task via automation sending reminders to assignees 14 days prior to due date. 

However, i encounter this error message about the due date field. 

I have checked that i have permission to schedule issues

Also that the field is unhidden

And that it's added to the issue view screen

Anyone who know why this happens?

Thanks

Theis

[Tansu Akdeniz]

Hi @Theis Joergensen 

Do you have Schedule Issues permission? Can be checked from project settings -> permissions page.

Also take a look at these pages:

• Due Date Field is Missing
• The Jira search page shows the error "XXXX does not exist or you do not have permission to view it"

[Theis Joergensen]

@Tansu Akdeniz 

Hi Tansu, Thanks for replying. 

I am an admin and we have following permissions - also verified in permission helper. 

I also have the due date field associated with my issue types, and it's visible in the tickets i have already opened. 

And i have no shared filters including this project. 

Any other ideas?

[Tansu Akdeniz]

Is there any error when you copy and paste the jql to issue search navigator?

Can you please replace "Due date" with due? Maybe there is a syntax error or duplicate fields exist.

[Theis Joergensen]

@Tansu Akdeniz Thanks!

disappeared when i did this: 

project = SGHR AND "Duedate" <startOfDay(14) AND status in (To-do)

Also "due" is accepted.

Thanks again

[Tansu Akdeniz]

Perfect, you are welcome!!