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i am trying to implement some standard intern processes as creation of travel expense reports, or applications for leave, etc. in jira Service desk cloud.
Jira service desk should work as an intern service desk used by workers in my company, where you can start processes by yourself. The system should collect all required data in the beginning and send the ticket automatically to resonsable persons and inform them by mails or other kinds of alarms. (Through many instances).
Has anyone implemented something like that before and is able to give some advise on the topic?
Which are helpful functions that could be useful to implement such a process?
Thanks for helping!