Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Insight, how to find user's director

I'm pretty new to Insight. I'm importing the corp directory from AD/LDAP as user objects into Insight. Each user has a relationship to another user object that identifies their manager.

What I'm trying to do now is find a way to either create a relationship to each user's Director or VP etc, or determine some IQL that would traverse the manager relationships to find those user objects.

The end goal/use-case is to be able to identify a given user's Director or VP for approval purposes.

We have no attributes in the structure to determine this, so I need to "walk the tree" until I find a user with a title matching "Director" or "VP".

Has anyone done something like this before and can offer any suggestions?

0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

An unofficial way to monitor a JSM mail handler for errors

...eturns true if any content is returned for the s...

718 views 3 20
Read article

Atlassian Community Events