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Insight field and changing the filter on Agent View

thorngje
thorngje Apr 27, 2022

Hi!

I have an Insight field that filters on the portal form for currentUser() so they only see locations they work in.  However, once the issue is submitted and gets to a Service Desk member I need Service Desk team members to be able to see all the location objects in that Insight field.

Thanks!

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Jira Service Management
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Jehan Gonsalkorale
Jehan Gonsalkorale
Published in Jira Service Management

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