I'm trying to create a ticket when an asset or license is about to expire in my Insight Object Schema. It sounds like Insight Automation has been moved from the Insight page to the Jira Automation page, so a lot of the guides out there from over a year ago are outdated.
So anyway, I go to Project Automation to create an IQL condition, but it says you can only create ticket field-based IQL conditions in a Project Automation. So then I go to the System Automation page, create an automation, select IQL condition, and it still says I can't create a query. Am I missing a step? Maybe my trigger needs to be different?
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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