i use Jira Service Desk in the free version and am the only aggent, with two users so far
In the customer management area, both persons are also displayed to me, but when I click on the respective profile, it cannot be found.
This oddity also occurs when you try to use the DEMO user.
Does anyone have an idea how to fix the problem?
Thanks a lot.
With kind regards
thank you for your inquiry.
The administration of user profiles is done in the admin area. In Jira Service Desk, click on "Administration" in the drop down menu.
The administration of user profiles, if they are not team members, can be found under User Administration under the item Jira Service Desk (Portal Customers).
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
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