Inbound reference of Object Type 'AA IN to Object Type 'bb IN' not working.

Pradeep Lokhande January 7, 2022

In Insight custom fields - 

When "AA IN" object Type value is selected then, Object Type 'BB IN' should be shown the result based on the inbound references of 'AA IN' object Type.

However, BB IN field does not show any result of AA IN references. 

 

- AA IN Attributes:

AA IN attributes.JPG

 

- BB IN Attributes:

BB IN Attributes.JPG

 

- AA IN Insight field in jira service management:

AA IN insight field.JPG

 

- BB IN Insight field in jira service management:

BB IN insight field in jira.JPG

 

Please help. 

Thanks | Pradeep Lokhande 

 

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