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In Jira service desk (jsd) after a while, links don't work on MS Edge

Huseyin Buyukozdogan August 28, 2018

Hello,

 

To reproduce:

  • login
  • visite my requests
  • visite a request detail page
  • then click on any link on the top header

In browser:

HTTP500
(XHR)POST - http://mydomain/rest/servicedesk/1/customer/models

catalina out:

2018-08-28 10:51:41,007 http-nio-8080-exec-20 ERROR [my username] 651x506x1 
ca5tto [my IP] /rest/servicedesk/1/customer/models
[c.a.p.r.c.error.jersey.ThrowableExceptionMapper]
Uncaught exception thrown by REST service:
Can not deserialize instance of int out of START_OBJECT token
at [Source: org.apache.catalina.connector.CoyoteInputStream@a7cdaa1;
line: 1, column: 194] (through reference chain:
com.atlassian.servicedesk.internal.rest.requests.ModelsRequest["options"]->
com.atlassian.servicedesk.internal.rest.requests.ModelsRequestOptions["portalId"])
org.codehaus.jackson.map.JsonMappingException:
Can not deserialize instance of int out of START_OBJECT token
at [Source: org.apache.catalina.connector.CoyoteInputStream@a7cdaa1;
line: 1, column: 194] (through reference chain:
com.atlassian.servicedesk.internal.rest.requests.ModelsRequest["options"]->
com.atlassian.servicedesk.internal.rest.requests.ModelsRequestOptions["portalId"])
at org.codehaus.jackson.map.JsonMappingException.from(JsonMappingException.java:163)

I've reproduced this bug with 3.14.2 and 3.15 on MS Edge.

Chrome works perfectly.

 

1 comment

Neirouz Garhe
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March 20, 2019

Hi Huseyin

Did you find a solution?

Cheers

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