Sorry, I didn't respond sooner. Are you talking about syncing all of the agents to all of the JSM projects or all of the customers?
If it's agents, all you need to do is add them to a group and add the group to each project.
If it's customers that's a different story and I am unsure at this time.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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