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If I delete a User, what happens to their tickets?

Candy Tricia Khohliwe May 6, 2021

If I delete a User, what happens to their tickets,  boards or filters ?

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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 6, 2021

First of all don’t delete the users. You should simply revoke their access. There’s rarely I need to actually delete a user. The only exception being, in my opinion, is if you have a duplicate user. In that case I find all of the duplicates and assign them to the user ID that will remain then I delete the duplicate. Now to answer your question more directly if you were to delete a user that is assigned issues or a watcher or in some other user pick her field I believe but I’m not positive that it will go to unassigned or the default value for the field.

Shenal Bhavan November 22, 2021

Hi @Jack Brickey I have a similar scenario where there's a duplicate user. I bulk swapped all the assigned tickets to her new account. However, I'm unable to swap the tickets that she has created. So if I delete her old account, will the old tickets which she created remain or be deleted?

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