Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,466,078
Community Members
 
Community Events
176
Community Groups

I want to use Jira Cloud Mobile app for our Customers.

Mayur Jadhav Community Leader Sep 21, 2021

Hi Community!!

I have one service desk project which we are using for Service Request and Incident Management.

But our customers are not much technically strong, so we are thinking to use the Jira Cloud Mobile app as a Customer Portal. Is there any possibility to use Jira Cloud Mobile App as a Customer Portal?

 

Thanks,

Mayur

1 answer

Hi @Mayur Jadhav ,

The Atlassian app doesn't support the Jira Service Management portal.

However, you can try Mobility for Jira. It comes with a feature-rich Jira mobile app and Jira Service Management portal app. The portal app is easy to use and is used by many non-technical users. It comes with other mobile specific features like signature capture, QR code scanning, etc.

 

Jira Portal app (iOS):

https://apps.apple.com/us/app/mobility-for-jira-portal/id1418961567

 

Jira Portal app (Android):

https://play.google.com/store/apps/details?id=com.mobilitystream.mobilityjsd

 

To get full functionality you will need to install the corresponding Mobility for Jira add-on from the Atlassian Marketplace:

https://marketplace.atlassian.com/apps/1211459/mobility-for-jira-mobile-jira-team?tab=overview&hosting=cloud

 

Here is some more information on our website:

https://mobilitystream.com/jira-service-management/

 

We hope this helps.

 

Kind regards,

- The Mobility Team

why is it necessary to enter the URL? 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS

Atlassian Community Events