Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I want to bulk change issue type from 'Story' to 'QAlity Test' but this type is not listed as option

Hi, I'm using QAlity Test Management for Jira app. It has the issuetype QAlity Test.

I want to bulk change Stories to 'QAlity Test' but this option is not listed, yet I can perform this change manually (one by one) without problem.

There's a message under the drop down field

Some issue types are unavailable due to incompatible field configuration and/or workflow associations.


1 answer

4 votes

Welcome to the Community!

Issue type is a structural thing in Jira, all the configuration of issue types hangs off it.  So you can only use "edit" to change the "field" directly if two types have the same configuration.

To change the issue type to one with a different configuration, you should use the "move" option - this will ask you which project and issue type to go to - leave the project as it is and select the new issue type! 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

Next level incident management in Jira Service Management

Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...

1,741 views 21 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you