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I need to raise a Sev 1 incident for JIRA Service Management

I need to raise a Sev 1 incident for JIRA Service Management in my organisation. Can you help urgently, hundreds of people are unable to work.

1 answer

Hi Max,

Atlassian support can be reached on https://support.atlassian.com/contact/

Make sure you incude a support zip when you create the ticket or your log file in case you can't create a support zip.

You could also try to describe your problem here on the Community but be aware that there is no guarantee in getting a solution here as the community is powered by volunteers.

Thanks Charlie

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