Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I do not need Jira Service Management license, can I delete it without impact to Jira software?

We are paying for Jira Service Management and we are not using it. If I deleted the Jira Service Management, would it have any affect on the other licenses such as the Jira Software and Confluence?

1 answer

2 votes
Jack Brickey Community Leader Dec 28, 2021

What do you mean by license? Do you mean you don’t want or need JSM in your instance at all for any users? Or maybe just that you personally don’t need the app? In the first case just go to admin/billing and cancel JSM subscription. It will not effect your JSW subscription. If the later is your goal then just toggle off JSM under User management/ user details.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

Next level incident management in Jira Service Management

Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...

1,463 views 20 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you