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I do not need Jira Service Management license, can I delete it without impact to Jira software?

We are paying for Jira Service Management and we are not using it. If I deleted the Jira Service Management, would it have any affect on the other licenses such as the Jira Software and Confluence?

1 answer

2 votes
Jack Brickey Community Leader Dec 28, 2021

What do you mean by license? Do you mean you don’t want or need JSM in your instance at all for any users? Or maybe just that you personally don’t need the app? In the first case just go to admin/billing and cancel JSM subscription. It will not effect your JSW subscription. If the later is your goal then just toggle off JSM under User management/ user details.

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