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I deactivated trial version, but my group lost access to the workspace

Shymanska Hanna
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March 14, 2024

I can not add them because whenever I try to do so I receive a message that they are blocked

 

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Stephen Wright _Elabor8_
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 17, 2024

Hi @Shymanska Hanna 

Going to need a little more information to assist you here :)

What's the specific error users receive?

Ste

Shymanska Hanna
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 18, 2024

Thank you a lot for your response!

The access to the organization was stopped and it happened automatically. Eventually, I managed to renew an access and the problem was fixed. 

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