Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I'd like to see a portal in action

Can anybody point me to a site running a customer service portal / widget. I'd like to see it on a front end please.

Thanks in advance

Jay

2 answers

2 accepted

0 votes
Answer accepted

Hi Guys,

Just wanted to let you know the portal widget for Jira service desk work perfectly with Toolset

Thanks again for your time and help Dirk.

Thanks @Dirk Ronsmans Thats useful and I will attend one soon. What I was after was a link to a page where a widget is being hosted. I just want to see it live for the moment.

Thanks

Jay

Dirk Ronsmans Community Leader Jun 07, 2021

Ah i see, yeah that will be tricky without point to a specific site indeed and it will almost always be linked to a production system of someone.

Not a live one but maybe this might give you a notion of the idea

https://embedded-jsd.atlassian.io/

Also that demo has an on demand recorded one as well, you won't be able to do live q&a but you could already watch it.

I need the "someone" to say "sure look at my site" a screenshot would be helpful. I just want to see what a customer will see if they want to submit a request.

TIA

i've throw a simple widget on a test webpage. (not sure how long it will be hosted) and it links to one of my demo/temporary instances.

https://jsmwidgettest.htmlsave.net

Feel free to submit anything too :) No production environment behind thisone.

Currently I've set the look and feel to the little "?" in the lower right corner but you can also have it as a custom text.

Also the form is the simple default one. If you have a more complex request type the form can be adapted. (and also you have a customer choose his/her's request type which i've now set as a fixed one)

Perfect! exactly what I wanted to see.

Thanks

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

Next level incident management in Jira Service Management

Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...

1,557 views 20 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you