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I'd like to see a portal in action

Can anybody point me to a site running a customer service portal / widget. I'd like to see it on a front end please.

Thanks in advance

Jay

2 answers

2 accepted

Thanks @Dirk Ronsmans Thats useful and I will attend one soon. What I was after was a link to a page where a widget is being hosted. I just want to see it live for the moment.

Thanks

Jay

Dirk Ronsmans Community Leader Jun 07, 2021

Ah i see, yeah that will be tricky without point to a specific site indeed and it will almost always be linked to a production system of someone.

Not a live one but maybe this might give you a notion of the idea

https://embedded-jsd.atlassian.io/

Also that demo has an on demand recorded one as well, you won't be able to do live q&a but you could already watch it.

I need the "someone" to say "sure look at my site" a screenshot would be helpful. I just want to see what a customer will see if they want to submit a request.

TIA

i've throw a simple widget on a test webpage. (not sure how long it will be hosted) and it links to one of my demo/temporary instances.

https://jsmwidgettest.htmlsave.net

Feel free to submit anything too :) No production environment behind thisone.

Currently I've set the look and feel to the little "?" in the lower right corner but you can also have it as a custom text.

Also the form is the simple default one. If you have a more complex request type the form can be adapted. (and also you have a customer choose his/her's request type which i've now set as a fixed one)

Perfect! exactly what I wanted to see.

Thanks

0 votes
Answer accepted

Hi Guys,

Just wanted to let you know the portal widget for Jira service desk work perfectly with Toolset

Thanks again for your time and help Dirk.

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