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I created an article but it didn't appear on my project's knowledge base

Gabriel Mercer de Lima S. November 17, 2020

I followed this path:

 

Projects > My project > Knowledge base > Create article > Blank page > [I write the article] > Publish.

 

The article is available on confluence, but didn't apeear on my project knowledge base.

When I click on it, the follow message appears: "There are no articles in your knowledge base".

What i need to do? 

1 answer

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Answer accepted
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 18, 2020

Hello Gabriel,

Thank you for reaching out to Atlassian Community!

Testing on my local site, after creating a new page in Confluence on a space that is linked to a Service Management project, it will show on "All articles". It won't show automatically, it's necessary to refresh the page.

Have you tested unlinking and linking the space to the project?

If not, please, go to Project settings > Knowledge base to unlink and link it to the space that contains the articles you created.

Regards,
Angélica

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