Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I created an article but it didn't appear on my project's knowledge base

I followed this path:


Projects > My project > Knowledge base > Create article > Blank page > [I write the article] > Publish.


The article is available on confluence, but didn't apeear on my project knowledge base.

When I click on it, the follow message appears: "There are no articles in your knowledge base".

What i need to do? 

1 answer

1 accepted

0 votes
Answer accepted

Hello Gabriel,

Thank you for reaching out to Atlassian Community!

Testing on my local site, after creating a new page in Confluence on a space that is linked to a Service Management project, it will show on "All articles". It won't show automatically, it's necessary to refresh the page.

Have you tested unlinking and linking the space to the project?

If not, please, go to Project settings > Knowledge base to unlink and link it to the space that contains the articles you created.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

133 views 0 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you