Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

I can´t edit a custom field in an issue

Miguel Angel Díaz Polanco October 27, 2022

I created some custom field (Rich text - multiline, a combobox, etc)

I can edit jira fields in an issue created by a customer without a problem, but i cant edit the custom fields i created.

 

Descripción its a jira field, What and Reproduce are custom fields, how can i edit my custom fields?

com.PNG

1 answer

1 accepted

2 votes
Answer accepted
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 27, 2022

Hi @Miguel Angel Díaz Polanco ,

by "edit" do you mean to say that you cannot edit the existing content in the field or are you trying to edit the configuration of custom field under settings > issues > custom fields?

Miguel Angel Díaz Polanco October 27, 2022

I cannot edit the content of a custom field, but i can do it with the jira fields

Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 28, 2022

@Miguel Angel Díaz Polanco place them on the edit screen.

Like # people like this
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 28, 2022

Yes please confirm that the desired field is on the edit screen.

Like # people like this
Miguel Angel Díaz Polanco October 28, 2022

@Alex Koxaras _Relational_ and @Jack Brickey thanks both, i didn´t think about screens, now i can edit those fields. 

Like # people like this
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 28, 2022

Nice!

Alexander Ivanov
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 12, 2024

Hi @Alex Koxaras _Relational_ 

I am configuring a new Service Management project and needed to customize the custom fields displayed for support team displayed in an opened support issue.

I have created a screen and have assigned a modified "Issue type" drop down custom field to it. I see the field when I have an opened test ticket, but I cannot select anything from the drop down as it briefly opens, but does not give me the option to select anything before it closes. Same happens with labels field.

Is adding the fields to edit screen also the answer and if so where can I find this edit screen to add the fields to?

Alexander Ivanov
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 12, 2024

Sorry @Alex Koxaras _Relational_  , found the edit screen. All good.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events