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I can not link Jira Service management with insight.

I can not for the life of me understand why i can not link insight to jira asset management.  I need help.  Even tutorials im watching don't line up with what im seeing.  please help.

1 answer

Hi @Roy Darch , welcome to the Community!

Could you please describe what you are looking to do with JSM/Insight specifically? The more details the better. I assume you want customers to be able to select objects from an Insight field when raising a request?

Yes @Michael Andolfatto  pretty much except I want my technicians to be able to raise a issue or service request to an object from my Insight schema.  I've tried the tutorials and things like that online but they don't seem to line up with my version of Service desk or Insight.

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Published in Jira Service Management

Security Advisory for Jira Service Management

On October 20, 2021, Atlassian published a security advisory for Jira Service Management. The full advisory is available at this link.  We've seen a number of questions already asking for...

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