Hi All,
I have inherited forms that we are using for our Help Desk and need to modify the information that is in a drop down that says: What can we help you with? I am looking to add another option for our end users to select when entering a HD ticket. I can't for the life of me figure out where this information is stored.
It sounds like you have a select list field on the form that you need to edit. Go to Settings > Issues > Custom field and look up the field in question, and then add a new option to the configuration.
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