I am trying to copy down the Request participants down to another field

[Scott Schellhardt]

Heres the context: 

Essentially I am trying to copy down the Request participants field to a single user select custom field within the same ticket. 

When the rule is run, it comes back successful however the data does not copy. 

I am using JSON to do this, is something wrong with my code ? 

TIA

[William Calesco · Accepted solution]

Hi Scott,

Firstly, you are trying to copy multiple values to a single value field, which won't work.

You need to select one object of that array, even if you have only one.

Here is how you do it:

1 - In the image below, I have 2 values for the req participants field

2 - In your automation, you need to make sure you are selecting only one value for that field, in my case I would like to pick the first value (automation for jira) and copy it to the 'reporter' field (single select user field), for that I use 'customfield_value.first' .. 
You can also use .last or .get() to define which one you want.





3 - After running it:

[Scott Schellhardt]

@William Calesco  Now to clarify further, say I were to make the Req participants copy field a multi user select, how would I define that I want to be able to add all members of the request participants field to the copy field ? 

[William Calesco]

@Scott Schellhardt 

If both fields are `Multi user select` then do this:

Here I am capturing all users from 'Approvers' and adding them to 'Request Participants'