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I am not able to generate report using Xray add on in Jira. It says something went wrong.

Prerna Vinayak
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September 1, 2023

When I click on Xray Document generator from three dots after filtering the issues on which I wan to generate report, I get error message something gone wrong. I have attached the screenshot here.

Please take a lookJira.JPG

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Manoj Gangwar
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September 1, 2023

Hi @Prerna Vinayak ,

Welcome to the Atlassian Community!!

You may raise a ticket with X-ray vendor. 

https://jira.getxray.app/servicedesk/customer/portal/2

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