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I am getting extra status in my change request which is mentioned in screenshot

Sreenadh January 12, 2023

Hi,

I am getting extra status in my change request which is mentioned in screenshot. long back i have created this change request and i have checked the workflow statuses as well.

Please let me know if where it is coming from?

All subtasks are not Ready for Approval---if i click it is disappearing and again it is appearing in the screen.

for some reason i kept this last 2 months back but now i forgot i want to remove it from the screen please help

1.PNG

Thanks,

 

2 answers

1 vote
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 13, 2023

This looks like an inexperienced administrator has added a nonsense resolution to your list of resolutions, and then someone has set it on your issue.

Talk to your admins about correcting the list of resolutions.

0 votes
Dave Mathijs
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 12, 2023

Hi @Sreenadh Does your issue have subtasks?

Sreenadh January 12, 2023

yes change request has Subtask

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